All US customers are entitled to our standard free delivery service. Standard delivery operates weekdays Mon - Fri 8am to 7pm.
All US orders take approx 2-3 working day, on a very rare occasions your order might take up to 6-7 working days, if we have to deliver from a different warehouse.
Standard delivery operates weekdays Mon - Fri 8am to 7pm. To ensure your order is delivered before the weekend, please place your order by Tuesday to receive by Friday at the latest.
Unfortunately, we do not offer a Saturday service.
NEXT DAY DELIVERY
Need that item asap? Next working day delivery needs to be placed by 4.00pm Pacific time to be delivered up to 4.30pm the next working day.
Next day delivery is only for the next working day, so if you’ve placed an order on Friday after 4pm Pacific time or on the weekend, then you’ll receive it on the following Tuesday.
Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to the customer the following day.
Unfortunately, we don’t deliver to all USA locations. Delivery excludes: Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico and the Virgin Islands.
All our deliveries are handled by FedEx and UPS,
Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.